Your team is already using Slack, why force another tool on everyone to chat with users.
Efficient Support
Unlike other solutions, multiple teammates can help an individual site visitor simultaneously.
Mobile Friendly
You can use the existing apps you already have installed to chat with visitors to your site.
Real-time chat with your customers
In less than 5 minutes you can add live chat to your site
People prefer chatModern day customers expect to ask questions and receive instant feedback and to do this they prefer chat instead of email/phone.
Easy SetupSimply signup, connect to your existing Slack account and pick the channel that you want to use. Then copy&paste the provided embed code on your site.
Keep it simpleThe last things users want to do when they have a question is enter a bunch of information. With Chatlio, the user can begin chatting right away. Our chat bot will prompt for an email address if no operator is currently available to answer.
No additional browser tabs or software
Let your customers chat with you without forcing yet another chat client on your team
Leverage what you have There are many excellent options for team chat and one of the best is Slack. Chatlio is a perfect compliment to Slack. Signup for Chatlio live chat and use your current tool to talk to customers and visitors to your site.
Know your users Chatlio provides your support team with geographic and system/browser information for all visitors chatting with you.
Simplify One less system means less setup and maintenance headaches for your admins and team members.
Multiple widget styles
It's your site, choose the widget style that fits
Standard widget in bottom right or left cornerThe classic live chat widget location and size. Easily place on bottom right or left of your page.
Sidebar widgetGive your visitors some room to chat by using our widget that expands when open on right sidebar.
Embeddable widgetcan be used to completely customize your visitors chat experience. Place the our embeddable markup in your own container, popover, etc
Know who you are chatting with
Chatlio automatically presents useful information about your visitors
Browser and location data On the first message received from a customer, Chatlio automatically displays their location, local time, browser, OS information and the current page of the customer.
Optionally, Chatlio can show your user data Chatlio can be configured to show more information about your visitor. You can send any extra information your support staff might find useful such as for example their current plan, full name, user ID or any other data you have
on file for them. This feature is documented in our setup page after signing up.
Some words from just a few of our awesome customers
"Support is everyone's responsibility at Algolia. Being able to use the same tool we already use internally to also chat with our customers is a game changer."
"A seamless integration in Slack means a better handling of inquiries and less effort for my team. What more could you ask for?"
Hey @chatlio we just signed up and I sit here wishing we had 6 months ago. Beautiful product! You did a fantastic job with it.
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A widget refers to a different incoming channel where operators are notified of new chats. Example, different teams can handle incoming chats in #sales and #support.
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A widget refers to a different incoming channel where operators are notified of new chats. Example, different teams can handle incoming chats in #sales and #support.
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A widget refers to a different incoming channel where operators are notified of new chats. Example, different teams can handle incoming chats in #sales and #support.
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A widget refers to a different incoming channel where operators are notified of new chats. Example, different teams can handle incoming chats in #sales and #support.
don't use Slack?
