Chatlio integrates easily with your website and allows you to communicate with your customers directly from Slack.
1. First, you need to authorize and connect the Chatlio app in Slack.
2. Next, get the Chatlio widget code snippet from our website.
3. Start chatting with your visitors on your site in Slack.
Many chat providers charge extra for full customization – we don’t.
You can choose to easily customize your chat widget’s attributes, like it’s shape, colors, and labels in the Chatlio control panel. Or you can also take full control of the entire widget design with CSS access for free on all plans.
Use Chatlio as your complete customer care system that easily integrates into your website and your Slack account. Chat with visitors with no additional software.
With Chatlio triggers, you can have messages automatically sent to users on your behalf, significantly increasing visitor engagement when done thoughtfully.
Slack users can customize Chatlio's behavior directly inside of Slack using custom commands.
Request screenshots from visitors with no client side plugin required
Drag & Drop images and files in Slack and they are forwarded to visitor, works both ways
When a visitor to your site initiates a new chat session, Chatlio creates a dedicated channel for just that conversation. Your team will see a notification in your Chatlio channel in Slack, and any of the operators can join in the conversation at any time.
The Chatlio Dashboard allows full control & customization of your chat widgets design and behavior. Generate custom reports to get vital customer chat history/statistics.
For developers, by developers
We make setup and integrating with your site as easy as possible. Setup is as simple as allowing Chatlio access to Slack, choose the channel you want to integrate with and paste our embed code snippet on the pages you want to have live chat.
First and foremost we value speed, reliability and security. We strive to keep our widget code as light as possible with as few dependencies as possible. We also load our widget in a way that doesn't impact the rest of your site.
We value broad browser support and standards and we use some of the best tools available today. Our backend api is written in Golang (Google) and frontend in React (Facebook). All hosted on Amazon's trusted infrastructure.
Chatlio more than pays for itself in increased conversions
By default, Chatlio shows the location, current page, local time and ip address of each visitor.
Using our JS API, you can send in any of your own custom data and it will show along with each chat.
With livechat, you are able to talk with your customers at the most critical times in conversion flow.
Ask visitor for email and name before chatting with visitors so you know who they are.
Chatlio makes it as easy as possible to support your customers
Request a screenshot from a customer directly from Slack, no additional software required.
By default Chatlio shows the location, browser, OS, current page, and local time of each visitor.
Our webhooks allow you to integrate with with hundreds of 3rd party CRMs, etc.
Share code samples and snippets using backticks, just like you do in Slack
Widget title bar shrinks to just a chat icon on mobile, chat widget fills full screen when open, tested on Apple iOS and Android smart phones and tablets. Optionally, you can hide chatlio widget when on small viewports
Chat with customers directly from Slack.
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