Customer support
Add chat to your product, documentation or help center. Staff can bring a colleague into a conversation when they need another pair of eyes.
We’re building Chatlio for Teams so your staff can answer website visitors from the channel they already work in.
In development. Slack is available today.
Visitors use the Chatlio widget on your site. They don’t need a Teams account and can’t see your team’s channels or other conversations.
Match your colors and labels, with CSS customization on every Chatlio plan. Explore widget customization.
Choose a team and channel for new chats. The planned integration gives each visitor a post your staff can reply to from Teams.
Teammates can join the conversation, with visitor details close at hand.
Add chat to your product, documentation or help center. Staff can bring a colleague into a conversation when they need another pair of eyes.
Answer questions while people browse your pricing and product pages. Triggers and pre-chat questions depend on your Chatlio plan.
Pass a known visitor’s name, email or account plan through the JavaScript API, so staff have the details before they reply.
Explore the Chatlio widget’s setup guides and current plans.