Product updates and practical notes about running website live chat from Slack.
March 30, 2021
Over the next weeks we will be deploying an update to Chatlio that we believe improves the workflow for handling new incoming chats. When a visitor starts a new conversation on your site, we currently send …
Read the story →February 2, 2021
Hi All! We have been working hard to keep improving Chatlio over the last years, especially 2020 which turned into a popular year for live chat! At the moment we are currently in the process of many back end …
Read the story →February 8, 2019
Update, Feb 2019. Hello there! We thought you might like a quick update on what’s been going on! We’ve got a few new features and small updates to share with you. What’s new? …
Read the story →July 5, 2018
New feature, Question Groups. Hello, all! We’re excited to announce a new feature we are working on called Question Groups, available today on our Pro & Business plans. The Chatlio dashboard settings …
Read the story →September 25, 2017
Hello, all! Hope you are all having a great year - sorry we’ve not posted recently but we’ve been working away in the background to offer some excellent new features. Some of them are brand new and some of them …
Read the story →October 20, 2016
Hello All! Here is an overview of our latest updates to Chatlio. Automatically send messages to visitors on your behalf via Chatlio triggers! Our number one requested feature was the ability to automate …
Read the story →May 20, 2016
We are proud to be featured on the Slack Development Site! We are very proud and honored to be on the Slack Development showcase! Full article here.
Read the story →May 14, 2016
Hello All! Here is an overview of our latest updates to Chatlio. Use multiple Slack channels with single Chatlio account! Our number one requested feature was the ability to setup multiple widgets with a single …
Read the story →February 1, 2016
Proud to be the top featured app on the Slack App Directory!!! We are very proud and honored to be the number one featured app on the Slack App Directory! Welcome to all the new users who have discoverd Chatlio …
Read the story →January 14, 2016
Greetings and a happy new year to all of you. Hope your 2015 was great as well. We are very excited for 2016, and have big new features coming soon! Big thanks to all of you who gave us feedback and wishes. …
Read the story →September 29, 2015
Why did we create Chatlio? Good question! :) We created Chatlio out of our frustrations with existing customer support and pre-sales options. Adding live chat to your site has many, many benefits (more below), …
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